Davenport HRMG700 full course
Davenport
HRMG700 full course
Davenport HRMG700 full course
week 1 diss 2
2 Imagine that you are working at a local
bank in a mid-level management position You learn on the evening news that your
company has agreed to a merger with a competitor The rationale that’s given for
the merger is, “There are many synergies that a merger will allow us to exploit
This merger is about becoming more efficient—this is the way of the future for
our industry” Assuming this statement is true Research current articles about
the topic and describe three significant HR issues for the new organization
Be sure to cite your sources in APA
style Your researched response is due by Day 4 Interaction, discussion and
engagement with your peers are expected throughout the week
reflection
The Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission See Error! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 2 diss 1
Is it inevitable that employees will
respond to change with feelings of fear? After doing some preliminary research
from at least two (2) sources other than your textbook, and you believe the
answer is yes, state the implications of this for managing strategic change If
you believe the answer is no, describe what managers can do to minimize such
feelings during change
Be sure to cite your sources in APA
style Your researched response is due by Day 2 Interaction, discussion and
engagement with your peers are expected throughout the week
diss 2
Throughout your career you will often be expected to lead and facilitate radical change initiatives What can you personally do now to become better prepared to be an effective change leader and facilitator? In addition to our textbook, research at least two current articles about the topic and explain your response
Throughout your career you will often be expected to lead and facilitate radical change initiatives What can you personally do now to become better prepared to be an effective change leader and facilitator? In addition to our textbook, research at least two current articles about the topic and explain your response
Be sure to cite your sources in APA
style Your researched response is due by Day 4 Interaction, discussion, and
engagement with your peers are expected throughout the week
reflection
he Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 3 diss 1
The courts have recognized
task-basedError!
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analysis as useful for preventing unfair discrimination Some HR professionals
worry that competency-based approaches are more susceptible to stereotyping and
bias From an employee’s perspective, would you prefer to have a job description
and performance appraisal based on a task-orientedError! Hyperlink
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analysis or a competency modeling study? Explain why
Be sure to cite your sources (at
least two, other than the textbook) in APA style Your researched response is
due by Day 2 Interaction, discussion and engagement with your peers are
expected throughout the week
diss 2
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typically want to
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a job
that is a “good fit
” For you personally, what is a good
fit? Describe how you will decide whether
Error! Hyperlink reference not validhomeworkminutescom/question/view/102449/davenport-hrmg700-all-week-discussions-and-reflection-latest-2015-spring#”>a
job
you are offered is a good fit
Be sure to cite your sources (at
least two, other than the textbook) in APA style Your researched response is
due by Day 4 Interaction, discussion and engagement with your peers are
expected throughout the week
reflection
The Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission See Error! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 4 diss 1
A frequent diagnosis of an observed performance problem in an organization is, “This person was a selection mistake” What are the short- and long-term consequences of this so-called selection mistakes? If possible, relate this question to your own experiences with organizations
A frequent diagnosis of an observed performance problem in an organization is, “This person was a selection mistake” What are the short- and long-term consequences of this so-called selection mistakes? If possible, relate this question to your own experiences with organizations
Be sure to cite your sources (at
least two, other than the textbook) in APA style Your researched response is
due by Day 2 Interaction, discussion, and engagement with your peers are
expected throughout the week
diss 2n auto dealer has hired you to help improve the performance of its sales and service staff Your first task is to conduct a needs analysis for the organization Outline and describe what you will do Then, provide examples of possible training and development activities that could be used to change or influence the knowledge, behavior, and attitudes of the staff
diss 2n auto dealer has hired you to help improve the performance of its sales and service staff Your first task is to conduct a needs analysis for the organization Outline and describe what you will do Then, provide examples of possible training and development activities that could be used to change or influence the knowledge, behavior, and attitudes of the staff
Be sure to cite your sources (at
least two, other than the textbook) in APA style Your researched response is
due Day 4 Interaction, discussion and engagement with your peers are expected
throughout the week
reflection
The Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 6 diss 1
From the perspective of employees,
what are the major disadvantages of the four major forms of performance-based
pay (recognition, merit, incentives, earnings-at-risk)?
Support your position by citing from
at least two other sources, other than the textbook, in APA style Your
researched response is due Day 2 Interaction, discussion, and engagement with
your peers are expected throughout the week
diss 2
Imagine you are the benefits and
services manager for a medium-sized US firm that offers consulting services
Describe how you could use benefits and services to improve your organization’s
productivity
Support your position by citing from
at least two other sources, other than the textbook, in APA style Your
researched response is due by Day 4 Interaction, discussion, and engagement
with your peers are expected throughout the week
reflection
The Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 7
Explain how each of the following HR practices can be used to maintain safe and healthy workplaces: Error! Hyperlink reference not validhomeworkminutescom/question/view/102432/davenport-hrmg700-week-7-discussions-and-reflection-latest-2015-spring#”>job analysis, selection, training, performance measurement and feedback, and incentives
Explain how each of the following HR practices can be used to maintain safe and healthy workplaces: Error! Hyperlink reference not validhomeworkminutescom/question/view/102432/davenport-hrmg700-week-7-discussions-and-reflection-latest-2015-spring#”>job analysis, selection, training, performance measurement and feedback, and incentives
Support your position by citing from
at least two other sources, other than the textbook, in APA style Your
researched response is due by Day 4 Interaction, discussion, and engagement
with your peers are expected throughout the week
diss 2
Despite the fact that union membership is relatively low, many people believe that the fear of unionization serves to ensure that employers treat employees well Do you agree or disagree with this view? Why?
Despite the fact that union membership is relatively low, many people believe that the fear of unionization serves to ensure that employers treat employees well Do you agree or disagree with this view? Why?
Be sure to cite your sources (at
least two, other than the textbook) in APA style Your researched response is
due by Day 4 Interaction, discussion, and engagement with your peers are
expected throughout the week
The Classroom Critical Incident
Questionnaire
Please take about ten to fifteen
minutes to respond to the questions below about this week’s class Thanks for
taking the time to do this What you write will help us make the class more
responsive to your concerns
- At what moment in class this week did you feel most
engaged with what was happening?
- At what moment in class this week were you most
distanced from what was happening?
- What action that anyone (teacher or student) took this
weekend did you find most affirming or helpful?
- What action that anyone took this week did you find
most puzzling or confusing?
- What about the class this week surprised you the most?
(This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield,
PhD, used with permission See
Running head: Strategic Case
Analysis
Using the AMA (American Management
Association) 8 step case analysis process
Compiled by: Deb Patten
The Basic Problem Solving or Case
Analysis Process
You have all engaged in the process
numerous times in your life in general as well as in your academic career
However, since you will be utilizing this process extensively in this course it
is appropriate to spend some time reviewing and discussing the process Whether
this process is being applied to a simple, routine decision or an immensely
complex decision the steps in the process are the same It is what one does
within each of those steps that varies To begin let’s review the process
In this step you take a look at the
information you have and can gather that is relevant to the situation The
relevancy component is key Often cases that are presented in texts, and
certainly the information that is available through all of the sources out
there today, contain “stuff” that is related but not relevant As a manager that
is strategically analyzing a situation (case) the first step is to figure out
what you need toError!
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attention to and what you don’t That is relevance For example, you are
presented with a scenario that involves employees who are chronically late Error! Hyperlink
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work and the information you have mentions that it is snowing Is the fact that
it is snowing relevant or not? It may or may not be It could just be extra
“stuff” that is included On the other hand if this group of chronically late
employees all happen to travel the same road that is notorious for multi-car
pile ups when it snowsthen the fact that they are late when it is snowing is
relevant This also points out that in many situations trying to work from only
the facts presented is not enough The manager must be astute enough to
recognize when additional information is required, and what type of
information, in order to assess the relevance of a particular piece of data At
the same time he or she must know when to make the decision with the
information at hand Often this step is concluded with a SWOT analysis, which
further extrapolates the most important issues out of the overall situation
analysis This helps to zero in on the root problem
This is a crucial step and one that
is often short-changed as we go about solving problems both personally and
professionally It is imperative that once we have gathered, recapped, and
analyzed all of the relevant information we stop and articulate WHAT THE ROOT
PROBLEM IS about which we must now make a decision This step is not a long
drawn out explanation You should be able to state the problem in a sentence It
may then be necessary, and in the comprehensive case or more complex situations
a given, to elaborate on any identifying component portions of the problem
Often it is necessary to prioritize or identify which components need to be
addressed first, second, and so forth at this stage of the process
This is the brainstorming step if
you will It is here that a variety of alternative courses of action are
identified and articulated All of these are of course related to solving the
problem This step is where you list the strategies you might pursue And this is
an important point – if it isn’t here you can’t choose it as your preferred
course of action While it isn’t possible to list every possible course of
action there should be a variety of things to do This is where you put your
creative powers Error!
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work In this part of the process, you should engage in brainstorming Remember
that in brainstorming you simply generate ideas – save the evaluation of those
ideas for later That isn’t to say in critical strategic case analysis you want
to include every idea you came up with in the report In real world strategic
planning I have seen reports that refer to the process and that it generated a
number of ideas that upon initial screening were determined as not plausible or
viable What you are doing here is not a full analysis of everything Rather you
are conducting an initial screening and narrowing the choices to those that
seem most likely to succeed at the outset
When the case analysis report is
written up it often appears as if these two steps have taken place
simultaneously That is not, or should not, be the case Once you have narrowed
the list you should take the information you gathered and analyzed in the first
step and apply it to these alternatives You should articulate what the most
probable outcome will be based on the information you have collected, your
experience, education, and expertise When it is written up it is important to
support your stated probable outcome As an example it is not enough to say, Do
nothing – situation will not improve While it is likely that this is true in
many situations it lacks credibility because you have not explained why this is
the case One other tidbit in regards to writing this section up – make sure the
alternatives are clearly differentiated from each other I would strongly
suggest the use of headings in this type of writing – bold, underline, etc
Remember in business writing you are trying to convey information and the
reader needs to be able to pick the pieces out quickly and easily when working
back and forth through the report!
This would seem rather self-evident
But you would be amazed at how often it is skipped Even in professional, real
world reports It is like reading a mystery novel and having the last page
missing or hearing a joke when the teller forgets the punch line The reader is
sitting there going, okay and so now what? What are you going to do? Again this
is one of those sections where you simply and clearly state what the choice of
strategies is going to be After completing the alternative evaluation it is
often pretty straight forward, or at least appears to be Keep in mind that your
readers are not as immersed in this as you have been What seems patently
obvious to you, but may not be to them Don’t assume – articulate the reasoning
behind your choice
Step 6 is also the point where far
too many people stop in the process Strategy most certainly involves the big
picture approach Up to this point in the process you have been essentially
focusing on the big picture You have taken detailed information to determine
what that big picture should look like, but still big picture In order to do
the Error!
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job, you have to work through two more steps
The implementation plan portion of
strategic case analysis is where you explain just how you intend to make this
wonderful idea you’ve just decided upon happen This is where you outline the
tactical details In the real world this stage will often involve operational
action plans that state the name of the person and a precise date by which
certain tasks will be completed In a course based setting it isn’t possible to
take it to that depth However, it is necessary to complete a basic tactical
plan that outlines the major tasks that must be undertaken and a logical
timeframe within which they are to be completed For example, let’s imagine for
a moment that your chosen strategy involves some type of expansion Well,
expansion takes money and the financial reports do not show the organization to
be particularly cash heavy So in order to carry out the expansion the firm must
borrow money Break that down into the necessary steps – ie: determine amount
needed within 2 weeks, determine if needed funds should be borrowed, a bond
issued, stock issued, etc within 4 weeks, and so forth This is a rudimentary
example but it should give you the idea This portion of the business plan
(strategic case) is often presented in the form of a table with columns for the
action, the area of the firm responsible, and a time frame for completion
Without this section of the case analysis the plan is not complete; and often
neither will your work in the course be complete!
Finally, as with any plan, it is
necessary to set up an evaluation point How and when are you going to stop to
check on whether or not this strategy has been successfully implemented? Is the
firm getting the return expected? Obviously in the scope of a course you will
not actually carry out either the implementation or the evaluation of results
But you do need to state how and when this will take place You also need to
state what action is suggested in the event the results are not as desired
Would you start the process over? Would you choose some other alternative that
you’ve already identified and evaluated? That is part of the decisions you must
make
Applying the Process
Throughout the foregoing discussion
there are some underlying assumptions Within the context of any course, this
process is case based That means you are given a base scenario – usually from a
text of some sort – and asked to analyze For the final comprehensive case in an
upper level course you will do this with exceptional depth because they will be
comprehensive in nature You will take what the case contains and go out into
the world of information and research For the cases in lower level courses it
will not be as intense because the cases will focus more on specific portions
of the strategic planning process For example, the case may be aimed at a lack
of information when the strategy or alternative is to gain additional
information and how you would go about doing that
It is also important to remember
that throughout this process, either in class or professionally, that the
source of information is documented Failing to do this is not only wrong in so
many ways, but it strips away the credibility of what you are proposing right
from the outset Proper documentation means indicating the source of information
within the body of the work in a consistent, recognized and approved manner AND
including a complete list of sources at the end of your work If the work is not
properly documented it does not meet the assignment criteria and is subject to
failure! Clear enough? Ok, enough said
It was mentioned earlier that
business writing is intended to provide the reader with information he or she
can use and so you want to make it easy to do just that How do you do that?
Here are some suggestions and with all the writing you’ve done in your academic
career you undoubtedly have ideas of your own too!
- Use a table of contents and page numbers
- Use headings for large sections as well as to identify
where key ideas start within the body of the report
- Use charts and graphs where they convey information
more clearly – particularly statistical comparisons as an example
- Double space! This makes reading easier in long pieces
of work and leaves space for the reader to make notes
- And now you would add?
Peer-Reviewed Journal Article
Analysis
Component Example
Article Title (APA Citation)–
Cited in analysis
– Reference page with article
reference
|
Brumandl, R, Kemper, A, &
Kossman, D (2003, November2003) Quality of service in an information economy
ACM Transactions on Internet
Technology, 3, 4
Retrieved October 13, 2002, ACM
Digital library
|
Article Summary/Abstract (In your
words)
|
This article examines the response
time or quality of service associated with query processing via the Internet
The integration of a distributed query processor is examined as a way to
improve Quality of Service during query processing
|
Is the purpose of article and
research problem clearly identified?What was the main theme of the paper?
What new ideas or information were
communicated in the paper? Why was it important to publish these ideas?
|
The purpose of the article is
clearly identified in the article and introduction sections of the article
The article delves into extensive technical detail related to database
performance along with quality and cost parameters that may be specified by
the owner of the query plan
|
Did the author clearly define the
research process used in their article?What methods did the authors use to
reach conclusions? If this is an experiment or survey, how were the data
collected and analyzed?
Who were the subjects? What were
the basic results or findings from the research? If this is an opinion paper,
where did the author find his or her opinions?
If this is a technical paper, how
do you know that the material is accurate?
Give your impressions of the
usefulness of the paper Give your reasons for your
|
The research conducted in the
article is primarily secondary in nature as the authors made extensive use of
primary articles for their data and analysis
|
opinionsWrite about your opinions
of the strengths and weaknesses of the paper in separate paragraphs
|
|
Does the author of the study
protect the participants in the study and is the scope of the study clearly
defined?
|
Since the authors did not do the
primary research for the data in these articles, the participants creating
the query requests remained completely anonymous
|
Did the author adequately define
the limitations of the study and how these limitations could have an impact
on the finding of the study?
|
The authors of this study did not
identify any limitation but it would seem that the limitation would be in the
form of the data for this study was not directly completed by the authors as
they relied primarily on the research of others It is believed that the
authors of the article did not adequately take into account the hardware
capabilities and the network connections of the end users performing the
queries
|
Can the findings of this article
be applied to the needs of the research in progress? Were the findings
important to a reader?Were the conclusions valid? Do you agree with the
conclusions?
If the material was technical, was
the technical material innovative?
|
To a certain extent, the findings
and recommendations can be applied to query processing if the end user has
the proper tools to set the query limits and to abort the query if any of the
quality of service parameters is out of limits However, in the experience of
this learner, most end users performing Internet query do not have the
software necessary to set the query limits
|
Is the data and finding of this
article sufficiently current to be applicable to the research in progress?
|
Although the article is being
published in the November 2003 issue of an ACM publication, most of the
references predate 2000 Only one reference is dated in 2000 and there are
several from 1992 In general, this reviewer believes the age of the
references for this article must be considered in the relevance to today’s
computing and information systems environment The technical details of this
particular article would not be appropriate for the research being conducted
by this learner
|
Does the author present their
findings and recommendation in an unbiased manner?
|
Yes – these authors analyzed the
data presented in an unbiased and quantitative manner For example…
|
Are the findings consistent with
the purpose of the research and the title of the article?
|
In general, the article drills
down into some technical areas that would not be of interest to most readers
attracted by the title of the article To some extent, this article
concentrated on database and query language details that go beyond the
broader
|
title of the article The
performance and response calculations presented are not usually of interest
to information systems professional as much as they would be to computer
engineers and scientists
|
|
Are the conclusions presented from
the data presented in the study and the analysis performed justified to support
the recommendations?
|
The conclusions presented by the
authors would appear to be supported by the analysis of the data presented
The authors only presented conclusions not recommendations as to course of
actions to be taken
|
Are the researcher’s background,
experience and credentials presented with the report?
|
This article did not provide
informatio
|
full course project
Throughout the course, you will be
tasked with selecting, researching, and then writing a paper on the Human
Resource Management (HRM) topic of your choice You are encouraged to select a
topic you find interesting or one that is relevant to your current or future
career I find that it is generally more enjoyable and thus successful when you
focus on research for a topic you personally find interesting and relevant to
you There are three assignments throughout the seven weeks to help you complete
the course topic paper They are:
(1)Topic Paper Proposal – Due Week 2
(2)Topic Paper Outline – Due Week 4
(3)Topic Paper – Due Week 6
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(1) Topic Proposal Assignment
Points: 75
Assignment Expectations:
For this portion of the assignment,
you will draft a proposal for the topic you would like to further research The
paper will be on a topic of your choice, related to Human Resource Management
As a suggestion, peruse the text for a topic that is of interest to you, or
that you want to more fully understand The proposal should be between 1-2
pages, and highlight the reason for the topic selected, as well as the scope
and purpose of the paper As a minimum, you should use, cite, and reference at
least five scholarly references for the paper You will receive feedback on you
proposal to help you focus in on an appropriate topic and ensure you are not
taking on a focus area that is too broad or narrow in scope before moving on to
the outline stage of the assignment
Submission Expectations:
Your submission for this assignment
should:
- Be in a MS Word document
- Follow all APA 6th edition formatting
requirements (including cover page and references)
- Demonstrate college level writing (spelling,
vocabulary, structure, style, etc)
Upload your completed proposal paper
via the appropriate link available under the Written Assignments area under the
Learning Hub section of the course site
gif”>
(2) Topic Paper Outline &
Interview
Assignment Points: 90
Assignment Expectations:
For the second portion of this
assignment you will be interviewing the HR professional of your choice to gain
a fresh perspective on the topic you have chosen to focus on for the course
topic paper then providing a written summary of that interview along with an
outline of your Topic Paper using a full sentence outline format
The summary of your interview should
provide, at a minimum, detail on the HR professional you interviewed (who they
are, the functional area of HR in which they work), a list of the questions you
asked, and a summary of their answers You will of course be using data gathered
within the interview as supporting detail for your final Topic Paper due in
week six
The second element due is the full
sentence outline Here, you should demonstrate that progress has been made on
the course project, and that your research is well underway You should follow
APA 6th edition format guidelines as you construct your outline Be sure to provide
a list of references you have identified as useful (remember you will need to
have a minimum of five for the final paper)
If you need further guidance on
proper full sentence outline format, you may go to the following link to obtain
further information and view examples
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Submission Expectations:
Your submission for this assignment
should:
- Be in a MS Word document
- Follow all APA 6th edition formatting
requirements (including cover page and references)
- Demonstrate college level writing (spelling,
vocabulary, structure, style, etc)
Upload your Interview Summary and
full sentence Outline (in one document) via the appropriate link available
under the Written Assignments area under the Learning Hub section of the course
site
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(3) Topic Paper
Assignment Points: 125
Assignment Expectations:
Using the Error! Hyperlink
reference not validhomeworkminutescom/question/view/102418/davenport-hrmg700-full-course-project-latest-2015-spring#”>work
completed in the first two parts of this assignment (Proposal &
Outline/Interview) complete your topic paper on your chosen HRM topic The paper
should be at least 10 – 15 pages in length (not including cover page,
references) addressing the key elements identified in relation to your selected
topic You are not required to cover all elements of HRM, but only your selected
target/topic area Be mindful of the scope of your topic and watch assignment
length carefully An important element of writing at the graduate level is to be
clear and concise in your delivery As a reminder a minimum of five scholarly
sources must be utilize, cited within the text of your paper, and referenced
Paper should fully follow APA 6th Edition format including the use of
appropriate headings and subheadings throughout to help guide your reader and
facilitate topic transitions, proper citations and references, and appropriate
document format (margins, spacing, etc)
Assignment Due Date:Day 7, Week 6
Submission Expectations:
Your submission for this assignment
should:
- Be in a MS Word document
- Follow all APA 6th edition formatting
requirements
- Demonstrate college level writing (spelling,
vocabulary, structure, style, etc)
Upload your completed Course Topic
Paper via the appropriate link available under the Written Assignments area
under the Learning Hub section of the course site]
Course PowerPoint Presentation
With your group partners you are to
act as a consulting firm and develop a narrated PowerPoint presentation for
High Growth Industries (HGI) management via Blackboard’s Collaborate Classroom
Shirley Stevenson, recently hired HR Vice President has asked you to come into
HGI and provide her and HGI’s senior management a review and recommendation for
the next two to three years She has requested a SWOT Analysis of HGI’s
situation, an Operational Plan Analysis, and a Strategic Plan making
recommendations
Running Head: HIGH GROWTH INDUSTRIES
(HGI) CASE OVERVIEW Page 1 of
High Growth Industries (HGI) Case
Overview
High Growth Industries (HGI) is a
regionally accredited chain of daycare centers in northern California with
headquarters in San Francisco HGI has established an excellent reputation
during more than 30 years of service and has worked hard to achieve its motto
to “foster high growth for your child” It was recently awarded its largest
contract ever; in just six months, HGI will be the sole provider of daycare
services for all central and northern California state agencies
HGI currently operates 17 daycare
centers, mostly near San Francisco, Sacramento, and Napa Valley These centers
employ approximately 163 teachers, childcare specialists, and aides Thirteen
centers are more than 15 years old, and 60 percent of workers have been with
HGI for more than 10 years Centers range in size from two to 19 employees
Shirley Stevenson was recently hired as HGI’s first Vice President of Human
Resources She left an HR director position in a major manufacturing
organization out of boredom With an HR degree and 20 years of progressive HR
experience in various industries, she claims to have seen it all She has always
been quite successful and eagerly anticipates the challenge that HGI’s
president said would be there for her Yet she cannot help feel somewhat uneasy
at the enormity of all future tasks and in building the HR function
The current HR department is in a
shambles She was unable to find an affirmative action plan, training documents,
or other basic personnel information, including I-9s Although the company has
been unionized for the better part of 20 years, labor contracts are available
for only the past five years The teachers’ union attempted to strike two years
ago over wages and conditions, although the specialists/aides union appears
less militant Each union is a union shop Both contracts expire January 1 of
next year
In the past, the president and each
center’s managers performed all of the organization’s personnel functions by
the seat of their pants Recruiting was done by word-of-mouth, performance
appraisals rarely occurred, and the president was the chief union negotiator
“Management by walking around” is constantly practiced; the president visits
each childcare center every month Most managers are happy with this management
style and the flexibility it provides them
The data surrounding HGI’s upcoming
expansion are astounding HGI will be adding between 1,200 and 1,500 daycare
workers, and a commensurate number of support staff There will be approximately
40 new daycare facilities, some as far as 350 miles away Shirley is now
wondering if enough skilled and certified teachers are available
HGI organization consist of the
following functional areas:
- Chief executive officer
- HR vice president: Shirley Stevenson’s new position
- Legal staff: Focus on all legal issues within the
corporation, including teacher certification, labor issues (EEO, wage and
hour, legal ability to work, safety, etc)
- Marketing vice president: Focus on increasing the
client base, both short-term, and long-term
- Chief financial officer: Focus on budgetary and other
financial issues, seeking ways to keep costs low Should examine
cost-saving potential in operations, teachers, and support staff
- Managers of individual daycare centers: Responsible for
the daily operations of each center
- Middle management (such as accounting, purchasing,
etc): Responsible for specific functions
- Training director: Responsible for teacher and support
staff training (either conducting the training internally or finding
budgetary sources for training)
- Union leadership: Elected by the teachers, specialists,
and aides themselves A union shop requires all workers to join the union
shortly after becoming employed
- Workers: These are primarily the teachers, specialists,
and aides who work with the children (They do not necessarily have the
same goals as the union leaders)
Ver: February 25, 2013
HIGH GROWTH INDUSTRIES (HGI) CASE
OVERVIEW PAGE 2 OF
To help Shirley get her hands around
this situation, she has called on your consulting group to assist She has asked
for your group to first carry out a SWOT analysis of HGI’s HR situation She
described the process that she would like to see as:
First, provide a SWOT Analysis
of HGI’s situation
- Strengths are those tangible and intangible qualities
that enable an organization to achieve its mission These include human
competencies, services, and process capabilities
- Weaknesses are those activities, services or other
factors that block the organization from fulfilling its mission
- Opportunities present themselves through the
environment in which an organization operates They may be generated by the
appearance of new trends in the marketplace, technology or demographics
- Threats are external to the organization Unlike
weaknesses, they cannot be directly controlled; in fact, they exploit
weaknesses and increase vulnerability
Second, she has asked for your group
to devise an Operational Plan Analysis to suggest steps to be
taken to deal and to minimize the problems, based on the SWOT analysis, with a
review of:
- Legal issues, including I-9s, affirmative action and
EEO, teacher certification, etc
- Contract negotiation, labor relations, union
certification/decertification, and other labor issues
- HR staff development
- Teacher staffing and diversity
- Documentation, both past and future
- Compensation
- New vs old: respect loyal employees while simultaneously
embracing change
- HR vice president; personal style, department style
- Communication needs and corporate culture issues
- Effect of changes on both operations managers and the
CEO
- Budget
- Training needs
- Methods of getting employ and management buy-in
- Use of consultants or other short-term support staff
(eg, retired executives)
And last she suggests a Strategic
Plan making recommendations not only for the areas mentioned above, but
to get entire organizational buy-in
for the next two to three years She would like to see your recommendations and
a timeline so that she plans for implementation and budgeting
Your group’s consulting assignment
is to address these problems based on your study of Managing Human Resources
and to develop a narrated PowerPoint presentation (Executive presentation) that
will be present to her and the Chief Executive Officers via Blackboard’s
Collaborate Classroom Shirley has asked that it not be longer than 25 minutes
in length
Your analysis should follow the case
model described below:
- Describe a Synopsis of the Situation: background
information about this case, and an overview of the case as you understand
it or assume it to be
- Present Key Issues: Define the key issues/factors and
the roles of the Key Players You should include only those issues that
affect the identified problem
- Define the Problem(s): Identify one key problem While
there may be several problems and a multitude of symptoms, attempt to
identify one problem, the resolution of which would alleviate most of the
symptoms found in the case
- Alternative Solutions: Develop alternative solutions to
the defined problem This should not be a laundry list of actions one could
take to address every symptom, but alternative actions that could correct
the problem at hand Identify the pros and cons of implementing each
alternative
HIGH GROWTH INDUSTRIES (HGI) CASE
OVERVIEW PAGE 3 OF
- Selected Solution to the Problem: Select several of the
alternatives and explain why it would be best
- Implementation/Recommendations: Identify how to
implement the selected solution and what the expected results (positive
and negative) might be Your job is to identify an action plan
General Guidelines:
1 Your final group analysis will be
presented as a narrated PowerPoint presentation in the Blackboard Collaborate
Classroom, not longer than 25 minutes
2 Use the information learned to
develop and agree upon a group approach
3 Spend more time on Recommendations
than Synopsis of Situation This is where you demonstrate your problem solving
abilities Be sure you (a) identify alternatives, (b) evaluate each alternative,
and (c) recommend the alternative you think is best
4 Be specific in your
recommendations Develop specific recommendations logically and be sure your
recommendations are well defended by your analysis Avoid using generalizations,
clichés, and ambiguous statements Remember that any number of answers is
possible and so your professor is most concerned about how your reasoning led
to your recommendations and how well you develop and support your ideas
5 Do not overlook implementation
Many good analyses receive poor evaluations because they do not include a
discussion of implementation Your analysis will be much stronger when you
discuss how your recommendation can be implemented Include some of the specific
actions needed to achieve the objectives you are proposing
6 Specifically state your
assumptions Cases, like all real business situations, involve incomplete
information Therefore, it is important that you clearly state any assumptions
you make in your analysis
7 Include a title slide that lists
each participating team members name and a reference slide that indicates the
outside resources used to prepare your presentation One team member should
upload your final PowerPoint through the assignment manager for grading All
participating team members will receive the same grade
8 Present your narrated case project
via the Collaborate Live Classroom, much like you are presenting your findings
and recommendations directly to Shirley Stevenson Make sure you record your
presentation so the instructor is able to view it There is a practice area for
each group
9 As a team, present your PowerPoint
in Live Classroom Create an introductory overview and then each team member can
address specific sections of your findings and recommendations—see the items
presented above The final presentation should be uploaded and presented in your
teams live Collaborate Classroom
10 Try to be professional as
possible Visualize yourselves as a consulting group who really want to help
this organization and to make a good impression so this can become a lasting
consulting opportunity
vvNote: There are two steps to
submitting your group project Both steps must be completed in order to earn
credit for this assignment
vvSubmit your PowerPoint via email
to the instructor This document does not need to be submitted to Turnitincom
vvPresent and record your narrated
presentation in Collaborate Live Classroom You will need a microphone and
speakers or a headset with a microphone to record the presentation
vvYour last recorded presentation by
date and time will be the presentation that will be reviewed and graded using
the associated scoring rubric
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